Asistensi’s performance management framework


One of the strategic pillars of Asistensi was to build a growth platform for exceptional people. This required that:

  1. Everyone was challenged to be the best version of themselves;

  2. High performance was rewarded whereas mediocrity punished; and

  3. Everyone had a concrete, specific and meaningful career plan to guide their professional growth.  

There are several ways to achieve these objectives, this is how we did it at Asistensi. I am sharing it hoping it serves as an example for other founders out there.

This document summarises the general framework and process.

These are the career paths we developed for each of the five different routes our employees could take:

This was the template we used to measure performance.

We also used a values survey to measure behaviours and skills based on our values and a leadership survey so that managers with three or more reports could receive anonymous feedback to hone their development as leaders.